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Free Support Options |
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If you're just starting out, or have specific simple questions, you can find help on the public newsgroups (see our Links page for the Paradox Community link or the old-fashioned newsreader link) and/or the files on our Paradox download page. Most of the common tech support questions are addressed through these sources; you could find answers to your basic questions, and a lot more, without even asking. You can receive quality advise for most common questions on a same-day basis by posting a clear, informed description of your problem on one of the newsgroups. Many "regulars" check the newsgroup messages over the course of each day. The Paradox community is a very powerful resource. |
| If your needs are more specialized than the assistance that is available on the newsgroups, please contact us here at Diamond Software. We can provide direct support in a variety of ways, short-term and/or long-term, customized to your individual needs. The costs for support and assistance will vary, depending on the nature and scope of your requirements, but will always include remote access services, e-mail, and phone support. |
| Click here for details of other Diamond Software Support options |
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Quick Fix sessions are now available for $50, and include Toll Free phone support, where available in the USA and Canada. |
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